All Hello, Coucou! purchases are final sale. Due to the personal nature of our products and to maintain the highest standard of cleanliness and quality, we do not accept returns or exchanges. It is important to us that every customer receives a brand-new product each time they order, so we are unable to accommodate change-of-mind returns or exchanges.

We put a lot of care into making sure the size, color, and details of every Hello, Coucou! piece are represented as accurately as possible on our website. Please note that subtle variations in color, tone, texture, and finish may occur between pieces and are part of what makes each item unique. Colors may also appear slightly different depending on your screen or device settings.

If you are unsure about any product details, please feel free to contact us before purchasing at Ana@hello-coucou.com.